Compliance & Policies
Compliance, Security & Policies
Security, compliance, and accountability are central to how we operate. Below is an overview of our core policies, covering information security, data protection, governance, and operational standards across our UK-wide document storage services.
Security & Data Protection
Safeguarding information at every stage, from storage to access.
Information Security Policy
Protecting client data sits at the core of our operations. We maintain strict controls over access, handling, and storage of information, ensuring confidentiality, integrity, and availability across all systems and facilities.
Privacy & Data Protection Policy
We process all personal data in accordance with UK GDPR and the Data Protection Act 2018. Information is only collected where necessary, securely stored, and handled with transparency and accountability at every stage.
Security Policy
We operate robust physical and operational security measures to safeguard buildings, assets, and client records. All employees share responsibility for maintaining a secure environment and protecting against loss, damage, or unauthorised access.
Our policies are supported by industry-recognised standards, including ISO 9001 (Quality Management) and ISO 27001 (Information Security). For more information see our Accreditations page.
Governance & Compliance
Operating with integrity, transparency, and clear accountability.
Ethical & Sustainable Procurement Policy
We are committed to conducting business with integrity. We operate a zero-tolerance approach to bribery, corruption, fraud, and unethical practices, ensuring all relationships with clients, suppliers, and partners are transparent and fair.
Environmental Social & Governance Policy
We are committed to responsible and sustainable business practices, focusing on reducing environmental impact, supporting communities, and maintaining strong governance across our operations.
Corporate Responsibility
Policy
We operate in a responsible and ethical manner, supporting our people, communities, and environment while maintaining high standards across health, safety, environmental performance, and business conduct.
Modern Slavery
Statement
We are committed to preventing modern slavery and human trafficking within our business and supply chains. We maintain a zero-tolerance approach and actively monitor and assess risk across all supplier relationships.
Full policy documents are available to download by clicking the links. If you require additional compliance information for audit or tender purposes, please contact our team here.
Operational Standards
Delivering consistent, safe, and high-quality service every day.
Quality Policy
We are committed to delivering reliable, accurate, and high-quality services that meet customer requirements. Our processes are continuously reviewed and improved to ensure consistency, efficiency, and client satisfaction.
Health & Safety Policy
We provide a safe and controlled working environment for employees, clients, and visitors. Through training, supervision, and robust procedures, we minimise risk and promote a strong safety culture across all operations.
Environmental Policy
We are committed to reducing the environmental impact of our operations. This includes minimising waste, improving energy efficiency, and continuously reviewing our practices to support sustainable operations.